1. INTRODUCTION

RW MANAGE (“the App”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. INFORMATION WE COLLECT

We collect information you provide directly:

Account Information: Email, name, organization details, phone number
Profile Data: User role, team assignments, preferences
Content You Create: Marketing plans, tickets, tasks, domain records, files, conversations
Usage Data: Login times, features accessed, navigation patterns
Device Information: Device type, OS version, app version, IP address
File Attachments: Documents uploaded within the app (max 50MB per file)

3. HOW WE USE YOUR INFORMATION

Your information is used to:

Provide and improve the App’s functionality
Enable team collaboration and communication
Track project progress and task management
Send service notifications and updates
Authenticate users and secure accounts
Comply with legal obligations

4. DATA STORAGE & SECURITY

All data is stored securely on encrypted servers
We use industry-standard SSL/TLS encryption for data transmission
Access is controlled through authentication and authorization
We implement regular security audits and updates
Deleted data is permanently removed from our systems

5. DATA RETENTION

Active account data is retained while your account is active
Upon account deletion, data is removed within 30 days
Archived data may be retained for backup purposes (up to 90 days)

6. THIRD-PARTY SERVICES

The App uses:

Apple: iOS app distribution and push notifications
Authentication: Sanctum token-based authentication
File Storage: Secure cloud storage for attachments
We do not sell or share your data with third parties for marketing purposes.

7. YOUR RIGHTS

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your account and data
Export your data in a portable format
Withdraw consent at any time

8. CHILDREN’S PRIVACY

The App is not intended for children under 13. We do not knowingly collect data from children.

9. CHANGES TO THIS POLICY

We may update this policy periodically. Continued use of the App constitutes acceptance of changes.

10. CONTACT US

For privacy inquiries:

Email: rekawebdigital@gmail.com
Website: www.rekawebdigital.com